Privacy Policy

NEXA LLC ("we," "us," or "our") operates nexagoods.store. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

• Contact Information: Name, email address, phone number, shipping address
• Order Information: Products purchased, payment method type (not card numbers), order history
• Device Information: IP address, browser type, device type, pages visited
• Communications: Messages you send us via email or contact forms

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (payment processors, shipping carriers) solely to fulfill orders and operate our business.

4. Payment Security

All payment transactions are processed through PCI-compliant payment processors. We do not store your full credit card information on our servers.

5. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings; however, some features may not function properly.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for 7 years for tax purposes.

7. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

For privacy-related questions, contact: info@nexagoods.store
NEXA LLC, 1255 Baylor Way, Dixon, CA 95620